Translating Customer’s Requirements

This half-day session is focused on how to identify and effectively integrate your Customers’ Requirements into your organization by ‘translating’ them into product and process characteristics. Translation is necessary for a successful launch and on-going production activities.

Who Should Attend this Training?

1. Project/Program Managers
2. Product Design Engineers
3. Process Engineers
4. Quality Engineers
5. Production Managers
6. Purchasing Managers
7. Materials Managers
8. Quality Managers
9. Supplier Quality Engineers

What’s Covered?

Module 1

Stage 1 – Plan & Define the Program

Module 2

Special Characteristics

Module 3

Quality Function Deployment

Module 4

Product Assurance Plan

Module 5

Introduction to Potential Failure Mode and Effects Analysis